Privacy Policy
Last updated October 2, 2026
Delcon Energy LLC ("Delcon Energy", "we", "us") is an independent electricity and natural gas broker registered with the Public Utility Commission of Texas (broker registration #BR230150). This policy explains what information we collect when you visit delconenergyltd.com or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us. This includes your name, business name, email address, phone number, and service address, along with anything you send us by phone, email, or a form on this site. That can include energy bills, which may show account numbers, ESI IDs, meter numbers, usage, and rates.
- Information collected automatically. Like most websites, our server keeps basic technical logs, such as your IP address, browser type, the pages you visited, and the time of your visit. We use these logs to keep the site running and secure. This site does not use advertising or tracking cookies.
Our quote form
When you request a quote on this site, what you enter, along with any bill you upload, is stored in our website's database and emailed to Delcon Energy. We also record that you agreed to be contacted, with the wording you agreed to and the time. Uploaded bills are only seen by Delcon Energy, and are used only to price and serve your account.
How we use your information
- To respond to you and prepare energy quotes.
- To request pricing from retail electric providers and natural gas suppliers on your behalf.
- To enroll you with a supplier you choose, and to manage your contract and renewal dates.
- To contact you about your quote, your contract, or an upcoming renewal.
- To meet our legal and regulatory obligations.
How we share information
We share your information only as needed to serve you:
- With energy suppliers, so they can price your account, and so you can enroll if you accept an offer.
- With service providers who help us run our business, such as email and website hosting. They may use your information only to provide those services to us.
- When required by law, or to respond to a lawful request from a regulator or a court.
We do not sell your personal information.
Calls, texts, and email
If you give us your phone number, we may call or text you about your quote or your account. We will not send you marketing texts or automated calls unless you have agreed to receive them. You can opt out at any time by replying STOP to a text or by telling us you no longer want to be contacted. Message and data rates may apply.
How we protect and keep information
We use reasonable administrative and technical safeguards to protect your information. No method of transmitting or storing data is completely secure. We keep information only as long as we need it to serve you and to meet our legal and business record-keeping obligations.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To do so, use the contact details below. We may need to keep some records where the law requires it.
Children
This site is intended for adults. We do not knowingly collect information from children under 13.
Other websites
This site uses fonts provided by Google Fonts, and it may link to supplier or regulator websites. Those services have their own privacy policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page with a new "last updated" date.
Contact us
Delcon Energy LLC
(940) 703-9613
carl@delconenergyltd.com